After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled. Within the request, provide a reason for cancellation and click submit. This must be done before check-in and per our policies. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable. Within the reservation, you'll be able to do three things, which are: Submit a Trouble TicketĬlick the report issue button for maintenance needs or other concerns during your stay. Current Stays: At check-in but before check-outĬlick on the view button to get more details about each reservation.Your guest reservations will show as follows: Once your account is created, you can start managing your reservations. Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance. Follow the steps in the email to complete the creation of your account. When finished, an email will be sent to confirm your email address. If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation. Keep in mind the email used to create your guest account must match the email provided on your reservation. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.Ĭreating a guest account is as simple as submitting your email and creating a password. Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories.
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